Frequently Asked Questions.

Where should I start with marketing my small business?

The best place to start is with your brand foundation — understanding who you are, what you stand for, and who you want to reach. Before running ads or creating content, define your brand story, target audience, and value proposition. From there, you can build a marketing plan that connects meaningfully with customers and drives growth.

What comes first — brand or marketing?

Your brand comes first. Brand defines your purpose, voice, and personality; marketing brings it to life. A clear brand strategy helps your marketing work harder by ensuring every message and campaign feels authentic and consistent — whether it’s on social media, your website, or in-store.

How do I build a brand for my small or growing business?

Start by identifying your brand values, target audience, and unique differentiator — what makes your business stand out. Then create a visual identity (logo, colours, tone of voice) and pair it with a clear brand message that reflects your promise to customers. Once your brand is defined, consistent marketing will help it grow and stick in people’s minds.

When is the right time to invest in marketing?

It’s never too early — but the best time is when your brand story and customer journey are clear. Once you understand your audience and what motivates them, marketing can be targeted, efficient, and measurable. I help businesses build scalable strategies that align their marketing with growth goals, ensuring every dollar works harder.

What’s the difference between brand strategy and marketing strategy?

Brand strategy is about who you are; marketing strategy is about how you communicate it. Brand builds trust and loyalty over time, while marketing focuses on channels, campaigns, and conversion. Successful businesses have both working together — a strong brand to lead, and marketing that amplifies it.

Can you help if I already have a logo but need marketing support?

Absolutely. Many businesses already have a logo but lack a clear brand strategy or marketing direction. I help refine your existing identity and build a roadmap that connects your brand to measurable marketing outcomes — from awareness and engagement to sales growth.